drugsdepot.com - Shipping Policy

SHIPPING POLICY

Our drugstore has listed over 50,000 items. Items requiring refrigeration or special care and certain heavy or with large volume will need extra charge. We will contact you if the shipping charges are different and we can not ship it free. Items like shampoos, hair sprays, mouthwashes and most liquid items in large volumes can not be shipped free.

We ship all the orders via US First Class Mail, priority mail under 1lb and all over 1lb usually by UPS as per our desertion.

All international orders of Puerto Rico, APO(military address), Alaska & Hawaii will be charged shipping as charged by US Mail and some handling charges.

FREE SHIPPING BY US FIRST CLASS MAIL ON ORDERS OVER $100 FOR 1LB OR LESS. (US ONLY EXCLUDING APO, HAWAII & ALASKA)

All you need is $100 to get free shipping inside USA [excluding Puerto Rico, APO(military address), Alaska & Hawaii.] if the package weighs less than 1 lb. All packages that weigh more than 1 lb may incur the shipping charges and we will call or email you, if any, before we ship. Due to large number of products with the different weight and size/shape, it is not possible to calculate shipping for all orders.

Please note, the pictures and description shown here are for the illustration purposes only. There may have been changes in the color of the container, formulations or other details. Please visit MFG. website for more information. If you are looking for the old products, chances are we do not have it. In case of doubt, please email us with the color, description etc. before ordering.

Please note, we will not issue any refund or accept merchandise return simply because the company had changed the product and we had old product information on the web.

Please do not return any product to us unless we have sent you a Return UPS label and it is preauthorize. All products return to us without prior authorization will not be issued any credits or refund any shipping charges.

Please note all the returns must be completed in 10 days. Suppliers do not issue full credit after that. The amount of credit depends on individual items after that time period. Some supplier charges from 10% to 30% restocking fees. Your credit will depend on the amount of credit we received from the supplier.

We ship all international orders. We do not ship any , flammable and other items restricted for the shipment out of country. Please check your governmental regulations for certain items whether they are allowed for import or not. You must contact your local post office or other carrier for delivery information. We are not responsible or any lost damaged or otherwise non received products for any reasons. Our duty ends when we hand over the package to the US Mail. US Mail do not refund or otherwise do anything unless you have bought an insurance on the order. You must also send us an email if you want the package registered. There are extra charges you must allow US to charge on your credit card. By placing an international order, you agree to the terms and understand clearly that if you do not receive the package for any reason, we can not credit your credit card account if the package was not insured and registered by you. Once the package leaves our store, there is not much we can do about it. We are not responsible for any import duties or taxes. All items returned by the Mail/UPS will be credited for the merchandise only and will be charged 30% restocking fee and shipping charges. All items returned without prior authorization will not be issued any credit.

Please note, we have over 60,000 items listed here. We do not carry a stock of every item listed here. Some items may be unavailable or discontinued by the manufacturers. If this is the case, we will inform you. Rest be assured we do not charge any one until we ship the item and we only charge for the item we ship. Our responsibility ends when we hand over the merchandise all packed to UPS/US Mail or other mail carrier. We are not responsible for any damage, breakage or lost merchandise in shipping. Please contact the shipper directly.

Partial Shipment. Please note, we do fill partial orders, meaning if there were 2 or more items ordered and if 1 or more items are available, we will ship out the order and close that order. If you need remaining items, plese order again. We do not back order items.

Damaged Packaging: If you receive a damaged package, you must notify the shipping company like UPS/US Mail etc. Every shipper is responsible for damage during the shipment and they take good care of the claim and they are the one who decides the issues. They may even come to you and pick either the damage merchandise and or package. We may issue partial credit/send merchandise(at our) descretion once the shipper notifies us the claim. Please follow the correct procedure inorder to expedite the process.